Privacy Policy

Privacy Policy

This Privacy Policy explains how Fresh Order processes personal data in connection with its website and move-in and move-out cleaning services in the Sabirabad metropolitan area.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, prepare custom quotes, confirm property scope and access, schedule appointments, carry out cleaning visits, manage handover coordination, process payments, maintain business records, improve site reliability, and meet legal or accounting obligations.

Processing is limited to service delivery, administration, and compliance.
02 · Sharing

Service Providers

We may share personal data with payment processors, communication tools, scheduling services, website hosting providers, and similar operational partners. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Service providers receive only the information needed to perform assigned tasks.

Contact Information

Email contact
Telephone contact
+994 10 075 54 82
Mailing address
9, Heydər Əliyev Prospekti Dalan, Sabirabad, AZ
Privacy contact
User Rights

Your Rights

You may request access to the personal data we hold about you, ask for correction of inaccurate information, or request deletion where legally permitted. You may also object to certain processing or ask us to limit use in appropriate cases.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify your identity before acting on a request. We will review the request and respond within a reasonable period under applicable law.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Data Retention

We retain personal data for the period necessary to manage inquiries, quotes, appointments, service completion, and related recordkeeping. When data is no longer needed, we delete it or anonymize it unless a longer period is required by law or for legitimate business documentation.

Records are kept only for as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the stated effective date.

We review this policy when our practices or legal obligations change.
Data Category

Data We Collect

We may process contact details, property and access information, service preferences, appointment details, payment-related records, and communications you send to us. Where relevant, we may also process condition photos you provide for scope review and service planning.

The categories collected depend on the inquiry, booking, and service context.
Collection Source

How We Collect Data

We collect data when you contact us by phone, email, or form, request a quote, confirm an appointment, share property details, or communicate during a cleaning project. We may also receive information from payment processing, scheduling, and similar operational steps.

Information is obtained from direct submissions and routine service interactions.
Cookie Type

Types of Cookies

We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookie data is used in a limited way and is not intended to identify you unless combined with other information you provide.

Cookie use is limited to practical website and session functions.
User Control

Cookie Controls

You can manage cookies through your browser or device settings. Some cookies are necessary for basic site functions, while others support performance and usage analysis. If cookies are disabled, parts of the site may not work as intended.

Browser settings and device controls may limit non-essential cookies.